Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Return Policy

If you are unsatisfied with an item that you have purchased, you may return the item for an exchange or refund within 30 days of the delivered date of your purchase - unless otherwise noted during a sale period or unless item is marked FINAL SALE.

Please enter your email address above to start your return. We offer a flat rate of $5 for your return shipping label and we will cover the rest!
Unless the item is defective, the product must not be worn, washed or otherwise used. Products must be returned in a like new condition.  All swimwear products must be returned with tags and sanitary liner attached.  Apparel items must have their tags, not be worn, washed or otherwise used.

We do not offer direct exchanges. If you wish to exchange your product, please return the undesired items for a refund and place a new order on our website.

Original shipping charges will not be refunded unless the return items are deemed defective.

Please allow up to 14 days for returns to be processed. Return will be applied to method of original purchase.


Send Returns & Exchanges To: 

PilyQ Web Returns 


11760 Sorrento Valley Road Suite L 

San Diego, CA 92121

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